Return Policy

We want you to feel confident in your purchase from Swell House. Please review the guidelines below.

Collected Pieces (Vintage & Antique)
Each piece is thoughtfully selected and inherently one of a kind. Signs of age and wear are part of their character and history. We do our best to note any significant flaws and encourage you to review all photos carefully.

All collected pieces are final sale.

New Items
We accept returns for store credit on eligible new items within 14 days of purchase (in-store) or delivery (online). Items must be unused and returned with any original packaging.

Approved returns may be issued as an exchange or store credit. Sale items are final sale.

Additional Details

• Return shipping costs are the responsibility of the customer
• Original shipping charges are non-refundable
• Returns must be in new, unused condition

To initiate a return for an online order, please email hello@swellhouseshop.com with your order number.

Damaged Items
If your order arrives damaged, please contact us within 3 days of delivery and include photos of the item and packaging so we can make it right.

Questions? Reach us anytime at hello@swellhouseshop.com.